FAQ

Frequently asked questions about Advanced Woo Search plugin.

Where and how can I download the plugin?

The free version of our plugin is available on Wordpress plugin directory. To download a Pro version of a plugin, please make a purchase.

Can I use your plugin on multiple websites?

Yes, you are free to use our plugin on as many websites as you like. We do not place any restrictions on how many times you can download or use a plugin, nor do we limit the number of domains that you can install our plugin to.

What is the differences between FREE and PRO
plugin versions?

Here you can read about all differences between this two plugin versions.

Is this one-time payment?

Yes, you pay once and you can use the plugin in a lifetime, get plugin updates and support.

What is your refund policy?

If you're not completely happy with your purchase and we're unable to resolve the issue, let us know and we'll refund the full purchase price.

Refunds can be processed within 30 days of the original purchase.

I bought the plugin but haven’t receive a download link?

Once your order is complete, you should receive an email notification with a download link. It can take some time, but if you haven’t received it after 30 minutes, please contact us and tell us your order ID. We will send you the plugin.

Which Payment Types Do You Accept?

We accept payment via credit cards supported by Visa, MasterCard, AMEX or Discover. Alternatively users may purchase a product using PayPal.

Please note that we does NOT store credit/debit card numbers, any additional information connected with card holder, nor do we share customer details with any 3rd parties.

For privacy-minded customers we guarantees 100% safety of any transaction. We use HTTPS protocol as well as Norton Secured Seal, which is the most trusted web security protocol on the Internet

How fast are the support questions answered?

We strive to answer all support requests within 24 hours excluding weekends.

What if I still have a question?

If you haven't found the answer to your question here, get in touch and we will be happy to help.